We wanted to give our customers a quick update on the status of domain transfers associated with one of our competitors, GoDaddy.
First, we’re very sorry that some of you in the past 24 hours have experienced delays in transferring domains over to us.
As many customers have recently complained of transfer issues, we suspect that this competitor is thwarting efforts to transfer domains away from them.
Specifically, GoDaddy appears to be returning incomplete WHOIS information to Namecheap, delaying the transfer process. This practice is against ICANN rules.